While finding affordable health insurance quotes and overall healthcare costs are frequently discussed, there is another important component to the medical industry - service. Providing quality care can impact the success of a doctor's practice in addition to one's well-being.

The American Medical Association is teaming up with Press Ganey Associates to help doctors obtain feedback from their patients. The program, RealTime, collects data so physicians can learn how to better serve customers. The report shows trends and comparisons without identifying a specific patient.

Press Ganey vice president of medical services Patricia Riskind says the data can be utilized to yield positive results.

"Electronic surveys are proven to work, and the results are empowering," says Riskind. "We help physician practices overcome one of the greatest obstacles to improving satisfaction and loyalty - the lack of actionable results."

Improving service and care will affect a number of patients. The Centers for Disease Control and Prevention 2009 National Health Interview Survey says more than 80 percent of adults and more than 90 percent of children had contact with a healthcare employee in the U.S.